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Start your free Fidelia trial (Pro)

Every new shop can try Pro free for 14 days. You set up your card first; you choose a plan and add payment details when you open the card to customers.

By The Fidelia team2 min read

The free trial gives you the Pro plan for 14 days, with no setup fee. Pro includes everything in Essential plus several cards, other card types, VIP levels, push campaigns, Wallet reminders near your shop, and stats with export.

How do I start the trial?

  1. Create your account with your e-mail address or Google.
  2. Build and preview your card in the designer. Nothing is charged while you do this.
  3. Open Billing in the menu and, under Choose your plan, keep Pro selected. It carries a “14 days free” badge.
  4. Choose Monthly or Yearly.
  5. Confirm your e-mail with the 6-digit code we send you. This happens once, right before the first payment page.
  6. Press the trial button and enter your card details on the secure payment page. Only the account owner can do this.

The page shows the exact date your first payment is due. Prices are shown excluding VAT: Pro is 599 kr a month.

What happens when the trial ends?

  • A banner in the dashboard counts down the last days and links to Choose a plan.
  • On the end date, the plan you chose starts and your card is charged.
  • If your payment fails, you see a banner with Update payment, and scanning keeps working during a short grace period.
  • If you have no plan, scanning pauses until you choose one. Your customers’ cards stay in their wallets.

What stays the same on every plan?

Unlimited customers, scans and staff; no fee per user; no SMS; and the card works next to any till, because staff simply scan the customer’s card with a phone. Stamping needs an internet connection.

Need help comparing the plans? See Plans and prices.

Questions

Do I pay anything during the trial?

No. The trial is free for 14 days. Fidelia asks for your card when you start it, and charges nothing until the trial ends. Cancel before the end date shown on the plan page and you pay nothing.

Is there a setup fee or a fee per customer?

No setup fee, and no fee per customer, scan or staff member. Customers, scans and staff are unlimited on every plan.

What happens if I do nothing when the trial ends?

The dashboard stays usable and scanning keeps working for a short grace period. After that, scanning is paused until you choose a plan.

Can I try Essential for free instead?

The free trial is for Pro. Essential has no trial: you are charged when you choose it.

Your first stamp, tomorrow morning.

Set it up tonight. Cancel online any time.

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