How to reach us
| hello@fidelia.se, for questions, support, billing and privacy requests | |
| Call-back | Choose a time and we call you |
| Press | Press kit, or hello@fidelia.se with “Press” in the subject |
Want help setting up your card?
Ask for a call-back: tell us your shop (we find it by name or address), pick a slot, and leave your first name and phone number. We call you at that time and set up the card with you. Call-back requests are deleted after twelve months.
Already have an account? The dashboard has a guided setup that takes you from your card to your first stamp, step by step.
Are you a shop’s customer?
If you hold a loyalty card from a shop that uses Fidelia, the shop is in charge of your card and your data. Read the notice for cardholders for how to remove your card, stop the shop’s news or have your data erased.
Security or privacy issue?
Write to hello@fidelia.se with “Security” or “Privacy” in the subject. See also Security and data.