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Plans & billing

Fidelia plans and prices: Essential vs Pro

Essential is 299 kr a month and Pro is 599 kr a month, flat per location, excl. VAT. Customers, scans and staff are unlimited on both plans.

By The Fidelia team1 min read

Fidelia has two plans, Essential and Pro. You pay per location, with no setup fee and no fee per customer, scan or staff member. Prices are shown excluding VAT.

What does each plan include?

Essential, 299 kr a month:

  • 1 location included
  • 1 loyalty card, the stamp card
  • Unlimited customers and scans
  • A QR stand

Pro, 599 kr a month:

  • Everything in Essential
  • Several cards and the other card types
  • Push campaigns
  • Geolocation on passes
  • Stats and CSV export, see Stats and CSV export

Pro is also the plan with the free trial: 14 days, with your card details asked up front. Essential has no trial, you are charged when you choose it. Details in Start your free trial.

How much is an extra location?

Each extra location is 199 kr a month, on top of the plan. On Billing, under Extra locations, use the minus and plus buttons to set how many you need. The page shows your total before you pay.

Monthly or yearly?

Choose Monthly or Yearly at the top of Choose your plan. Yearly carries a “2 months free” badge: Pro is 5 990 kr a year, which comes to 500 kr a month. Essential is 2 990 kr a year.

How do I choose a plan?

  1. Open Billing in the menu.
  2. Under Choose your plan, select Essential or Pro.
  3. Pick Monthly or Yearly and set your extra locations.
  4. Press Continue to payment, or Start 14-day free trial when Pro’s trial is available, and pay on the secure payment page.

Later changes are covered in Change or cancel your plan.

Questions

Is there a fee per customer, scan or staff member?

No. Customers, scans and staff are unlimited on every plan. You pay per location, not per user.

Is there a setup fee?

No setup fee.

Do the prices include VAT?

No. All prices in Fidelia are shown excluding VAT. Add your VAT number when you pay, or later in the billing portal.

What does yearly billing save?

Yearly billing gives you 2 months free: you pay for 5 990 kr a year on Pro instead of twelve monthly payments.

Your first stamp, tomorrow morning.

Set it up tonight. Cancel online any time.

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