How does a membership card work?
The holder shows the card at each visit and gets the perk at once: there is nothing to collect. Membership can be open to everyone who joins, or activated by staff, for example after the customer has paid a yearly fee. It can run without an end date or expire after a number of months and then be renewed.
Why does it matter for a shop?
- A paid membership brings revenue up front and a strong reason to come back.
- A free membership is a simple way to recognise a group (neighbours, students, staff of a nearby office).
- Check-ins tell you how often members actually come.
How does Fidelia handle it?
Membership is a Pro card type. You set the discount or perk and a validity of none or 1 to 24 months, and choose whether members are active as soon as they join or once staff activate them. At the counter, staff scan the card and tap “Check in”; an expired card shows “Renew”. The Wallet card shows “Member”, the discount and the end date, and it updates itself when a membership ends or is renewed.