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Pro plan

Several loyalty cards in one shop

With Pro, one shop can run several Fidelia cards at the same time: a coffee card and a lunch card, a stamp card and a membership. Customers choose the card they want from the same QR code, or you print a QR code that opens one card directly.

By The Fidelia team

See Fidelia in 50 seconds

A loyalty card in Apple Wallet and Google Wallet, added with a QR code and stamped from any phone.

English voice-over

Why run more than one card?

Because one card rarely fits everything you sell. A bakery may want a bread card for daily customers and a cake card for weekends; a café a coffee card and a prepaid lunch pack; a gym a membership and a stamp card for the juice bar. Each card has its own reward, design, type and rules.

How do customers choose?

  1. They scan your usual QR code. When more than one card is active, the page first shows a picker: each card’s colour, name and promise.
  2. They tap the card they want, type their first name and e-mail address, and add it to their wallet.
  3. To skip the picker, you can share a link or print a QR code that opens one card’s form directly, for example on the cake counter.

A customer can hold one of each of your cards. Each card is a separate pass in their wallet.

How do you manage them?

In the dashboard, Cards lists every card with its type: create a new one, rename, archive or restore. The designer edits the card you select. Your team scans every card with the same scanner; the scanner recognises which card it is.

When you send a push notification or an e-mail, you can send it to everyone or only to the holders of one card.

What are the limits?

Active cards on Essential 1
Active cards on Pro Several
Cards per customer One of each card, per e-mail address
Card types One type per card; a Pro shop can mix types

Which plan includes it?

Several cards are part of Pro (599 kr a month excl. VAT, 14-day free trial). Essential includes one active stamp card.

Examples by trade

Example set-ups, not customer stories:

  • Bakery: a bread stamp card (10 loaves, 1 free) and a separate pastry card for the weekend.
  • Restaurant: a lunch stamp card for weekday regulars and a membership for the dinner club.
  • Boutique: a points card for the shop and a prepaid pack for a seasonal gift box.

Questions

How many cards can I run with Pro?

Several, with no fixed number in the plan. In practice, two or three cards are easy for customers to understand; more becomes confusing at the counter.

Can a customer hold two of my cards?

Yes. A customer can have one of each of your cards, with the same e-mail address. Each card has its own progress.

What happens to my second card if I go back to Essential?

Essential keeps one active card. Archive the others first; a card that customers hold is archived, not deleted, so their history stays.

Can I delete a card?

Only if no customer ever held it. Once a card has been issued, you archive it instead, and you can restore it later.

Your first stamp, tomorrow morning.

Set it up tonight. Cancel online any time.

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