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Fidelia vs Fiddo: prices and features compared

Fiddo offers a points or visits programme from €29 excl. VAT with a 30-day free trial and a customer app on Android or the web. Fidelia puts the card in Apple Wallet and Google Wallet with no app, from €29 a month, with push and location reminders in Pro.

By The Fidelia team

Written by Fidelia. We compare published plans like for like and link each vendor's own page with the date we checked it. Spot something out of date? Write to hello@fidelia.se.

In short: if you want a points or visits programme with a long, no-card trial and are happy for customers to use a Fiddo app on Android or the web, Fiddo’s €29 plan covers it. If you want a Wallet card with no app, plus push and location reminders, Fidelia Pro at €59 is the match, and Essential at €29 is the plain stamp card.

How do the plans line up?

Prices per month excl. VAT, as published on 25 October 2026.

—FideliaFiddo
Entry planEssential €29Essentiel €29
Higher planPro €59Pro €49
Customers useApple Wallet or Google Wallet card, no appFiddo app (Android APK, iOS coming soon) or web
Apple Wallet & Google WalletYesNot stated on their site
Programme typeStamps (Essential); points, cashback, prepaid, membership (Pro)Points or visits
Automatic e-mailsPro €59, 2.000 a monthPro €49
SMS campaignsNoPro €49
Push notificationsPro €59Not stated on their site
Location reminders (geolocation)Pro €59Not stated on their site
CSV exportPro €59Essentiel €29
Free trial14 days of Pro30 days
Payment details to start the trialYesNo credit card
CommitmentNone, cancel any timeNone
QR counter standFirst one included and deliveredCustomer QR code; stand not stated on their site

Where is Fidelia stronger?

  • No app to download. Customers scan a QR code and the card goes into Apple Wallet or Google Wallet. Fiddo’s customer app is an Android APK or a web version, with iOS marked as coming soon.
  • Push notifications and location reminders. Both are in Fidelia Pro at €59; neither is stated on Fiddo’s site.
  • More card types. Pro adds points, cashback, prepaid, packs and membership cards, with up to three VIP levels.
  • A QR counter stand. Your first A5 stand is delivered with your card; more cost €19 each.
  • Your own brand. The card carries your shop’s name, colours and reward, and e-mails go out from shop.fidelia.se.
  • Founding merchants in Belgium can get Pro at €19 a month for as long as they stay.

Where is Fiddo stronger?

  • A longer, card-free trial. 30 days free with no credit card, against 14 days of Pro on Fidelia with a payment method requested at the start.
  • A cheaper way to e-mail and text. Automatic e-mails and SMS campaigns are listed in the €49 Pro plan.
  • A shared network. A customer recognised at one Fiddo shop is recognised at all of them.
  • Unlimited team members and CSV export are listed in the €29 Essentiel plan.
  • 0 % commission is stated on the pricing page.

Who should pick Fiddo?

Fiddo fits a shop that wants to try a points programme for 30 days without giving card details, that does not need customers to have a Wallet card, and that likes the idea of being recognised across other Fiddo shops.

Who should pick Fidelia?

Fidelia fits shops whose customers expect a card in their phone’s Wallet, and who want lock-screen push messages and a reminder when someone walks past. It also fits owners who want a simple €29 stamp card first and Pro later. See our pricing for every plan.

How do you switch from Fiddo to Fidelia?

  1. Create your Fidelia card with the same reward and start the 14-day Pro trial.
  2. Export your customer list as CSV from Fiddo before you stop.
  3. Give a welcome stamp to returning regulars and add stamps by hand for those close to a reward.
  4. Put the Fidelia QR stand at the till for a few weeks next to your Fiddo code, and tell customers at payment.
  5. Cancel Fiddo once most regulars have moved; Fiddo states no commitment.

More comparisons: Fidelia vs FidelUp, Fidelia vs Goodly, or back to the Belgian homepage.

Questions

Is Fiddo cheaper than Fidelia?

Their entry plans cost the same: Fiddo Essentiel is €29 excl. VAT and Fidelia Essential is €29. Fiddo Pro is €49 excl. VAT, with automatic e-mails and SMS campaigns; Fidelia Pro is €59, with push notifications, location reminders and e-mails.

Does Fiddo work with Apple Wallet and Google Wallet?

Wallet support is not stated on their site. Fiddo describes a customer app as an Android APK, with iOS marked as coming soon, or a web version. Fidelia creates a card in Apple Wallet and Google Wallet, and customers add it by scanning a QR code.

Which one has a free trial?

Fiddo offers 30 days free without a credit card. Fidelia offers 14 days of Pro for free and asks for a payment method when the trial starts.

What is the Fiddo shared network?

Fiddo says a customer recognised at one Fiddo shop is recognised at every Fiddo shop. Fidelia cards are specific to your shop and your brand.

Is there a commitment?

Fiddo states no commitment on Essentiel and 0 % commission. Fidelia has no minimum term either: you cancel any time and the plan runs to the end of the paid period.

Sources

  1. Fiddo: pricing (Essentiel, Pro, trial, network, customer app), checked 25 October 2026
  2. Fidelia: pricing, checked 25 October 2026

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