Essential
One shop, one good stamp card.
€29/ month
€290/ year
That’s €24.17 per month.
- Apple & Google Wallet
- Unlimited customers
- Scanner on any phone
- Staff accounts
- QR stand included
- Customer list
- 1 stamp card
- AI help · 50 credits
One price per shop. Zero commission.
Pro
For shops that want to bring regulars back more often.
€59/ month
€590/ year
That’s €49.17 per month.
- Everything in Essential
- 2.000 e-mails a month
- Lock-screen messages
- Recurring messages
- Reminders near your shop
- VIP tiers
- Several cards, 6 types
- Stats & CSV export
- Till link (POS API)New
- AI help · 500 credits
Rather set it up together with us?Pick a time, we’ll call you
Extra location +€19 / month
Pay by card, Bancontact or SEPA Direct Debit.
Pro: 14 days free before the first invoice.
Line by line
| What you get | Essential€29 / month€290 / year | Pro€59 / month€590 / year |
|---|---|---|
| Locations | 1, then +€19 each | 1, then +€19 each |
| Cards | 1 | Several |
| Card types | Stamps | All |
| Customers & stamps | Unlimited | Unlimited |
| Free trial | — | 14 days |
| Apple & Google Wallet | Included | Included |
| QR stand | Included | Included |
| Staff scanner & corrections | Included | Included |
| Till link (POS API) | Not included | Included |
| Cooldown & stamp log | Included | Included |
| Customer list | Included | Included |
| AI help to write and translate | 50 credits a month | 500 credits a month |
| Several shops on one login | Included | Included |
| Customer languages | Français, Nederlands and English | Français, Nederlands and English |
| Stats | Today, rewards, regulars | Full, with CSV export |
| E-mails to your customers | Not included | Up to 2.000 a month |
| Messages on the lock screen | Not included | Included |
| Recurring messages | Not included | Included |
| Reminders near your shop | Not included | Included |
| VIP tiers | Not included | Included |
| Choose EssentialChoose Essential | Try Pro freeTry Pro free |
Essential: That’s €24.17 per month. · Pro: That’s €49.17 per month. · Extra location: +€19 / month
Questions
Billing questions
Something else? Write to hello@fidelia.se, a person answers.
How does the free trial work?
Pro is free for 14 days. You create your account and your loyalty card without paying; payment details are only asked for when you open it to customers, and nothing is charged until the trial ends. Cancel online before then and you pay nothing. Essential has no trial.
Is the QR stand included?
Yes. Your first A5 acrylic stand is included in your plan, printed with your branding and delivered. Extra stands are €19 each, excl. VAT. You can also download your QR code and print it yourself.
Is there a discount for paying yearly?
Yes: pay yearly and you get two months free. Switch any time.
I have more than one shop. How does that work?
It depends. Another address of the same business is an extra location, at €19 a month excl. VAT: customers use the same card everywhere, and with Pro you see stats per location. A separate business becomes another shop on your account, with its own card, team and plan. You keep one login and switch between shops in one tap.