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Included in Essential

Several locations, or several shops, on one account

If you have more than one address for the same business, add each one as an extra location for 199 kr a month excl. VAT: customers use the same card everywhere. If you run separate businesses, each becomes its own shop on your account, with its own card, team and plan, and you switch between them with one tap.

By The Fidelia team

See Fidelia in 50 seconds

A loyalty card in Apple Wallet and Google Wallet, added with a QR code and stamped from any phone.

English voice-over

Location or shop: which one do you need?

Extra location Separate shop
For Another address of the same business Another business
Loyalty card The same card everywhere Its own card(s)
Customers Shared Separate
Team Shared Its own team
Plan Same plan, 199 kr a month per extra address Its own plan

Example: a bakery with three branches under one name adds two extra locations. A couple who run a bakery and, separately, a café under another name create two shops on one login.

How do extra locations work?

  1. Add the extra locations to your plan on the Billing page (one plan includes one location).
  2. Add each address in Locations, found with Google Maps search.
  3. Customers use the same card in every location: stamps, rewards and VIP levels are shared.
  4. Every stamp records where it was given, so with Pro you see visits and rewards per location.

With Pro, each address is also added to your customers’ Wallet cards for reminders near your shop (up to 10 addresses per card).

How do several shops work?

  1. In the shop menu, choose Add a shop. The setup runs again for the new business: country, name, card, plan.
  2. Each shop keeps its own locations, cards, customers, team and plan.
  3. You switch between shops from the shop menu; after signing in, you choose which shop to open.

A colleague can be staff in one of your shops and manager in another. The scanner works for every shop you belong to and checks which shop a card belongs to.

What are the limits?

Locations included 1 per plan
Extra locations Up to 50 per shop, 199 kr a month each excl. VAT
Addresses on a Wallet card Up to 10 (for reminders, Pro)
Shops per login No fixed limit; each shop has its own plan

Need more than 50 locations? Write to hello@fidelia.se.

Which plan includes it?

Extra locations can be added to Essential (299 kr) and Pro (599 kr), at 199 kr a month each excl. VAT. Stats per location and reminders near each address are Pro.

Examples by trade

Example set-ups, not customer stories:

  • Bakery with two branches: one card, stamps collected in either, a stand in each shop.
  • Florist with a stall at the Saturday market: the stall as an extra location, to see how many regulars come from the market.
  • Car wash with two stations: one prepaid pack card valid at both.

Questions

What is the difference between a location and a shop?

A location is another address of the same business: same card, same customers, same plan. A shop is a separate business with its own card, customers, team and subscription. One login can manage several shops.

How much does an extra location cost?

199 kr a month excl. VAT per extra address, on Essential and on Pro. Your plan includes one location.

Can customers collect stamps in one location and claim the reward in another?

Yes. A location is the same card: stamps, rewards and levels are shared across all your addresses.

Can I see stats per location?

Yes, with Pro: the Stats page has a per-location table with visits, share and rewards. Every stamp records the location where it was given.

Your first stamp, tomorrow morning.

Set it up tonight. Cancel online any time.

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