Change your reward or number of stamps

Your reward is what customers get when the card is full, for example a free coffee after ten stamps. You can change it at any time, even when the card is live.

How do I change the reward text?

1. Open Card in the dashboard menu. The designer opens on the Reward step.
2. Under Reward, edit the text. There is one field for each language of your country.
3. Check the preview on the right: it switches to the language you are typing in. A “To write” label marks any language still empty.
4. Go to Publish and press Save and update passes.

How do I change the number of stamps?

1. In the Reward step, change Stamps required. You can choose from 3 to 30 stamps.
2. Save with Save and update passes.

What else can I adjust?

In the Extras step you find two rules of the stamp card:

• Welcome stamp: new customers start with 1 stamp, so the first visit already feels rewarding.
• Time between two stamps: the cooldown that blocks a second stamp during the same visit. It is 5 minutes by default.

The Quick start (four questions) can also rewrite your reward, card name and rules in one go, with tone options Simple, Warm or Playful.

Good to know

• Stamping and claiming a reward only happen at the counter: staff stamp the card, give the reward; an owner or manager can fix a stamp afterwards in the dashboard.
• Other card types, such as points or cashback, have their own rules: see Card types.