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Your card

Design your loyalty card: logo, colour, stamp

Open Card in the dashboard and follow the steps: Reward, Logo & colour, Stamp & style, Extras, Publish. A phone preview shows the result as you go.

By The Fidelia team2 min read

Your card is the pass customers keep in Apple Wallet or Google Wallet. You design it once in the card designer, and every change can update the passes already in customers’ wallets.

How do I add my logo and colour?

  1. Open Card in the dashboard menu and go to the Logo & colour step.
  2. Press Upload logo and choose a PNG or JPEG of up to 2 MB.
  3. Crop it. Choose the logo shape: Round, Square or Wide. Drag to move and zoom with the slider, mouse wheel or a pinch. A wide wordmark fills Apple Wallet’s header on its own; Google Wallet shows a round crop. Press Apply.
  4. Pick your Brand colour, or a Custom colour. The text on the card switches to white or dark automatically for the best readability.

Use Re-crop to adjust a saved logo, Replace to swap it and Remove to delete it.

How do I choose the template and stamp?

  1. Go to the Stamp & style step.
  2. Pick a Template: Classic, Bold or Minimal.
  3. Pick a Stamp icon (Coffee, Burger, Pizza, Croissant, Star, Heart, Scissors or Check), or press Upload your own stamp, crop it and press Use my stamp.

How do I name the card?

In the Extras step, type the Card name, shown on the pass and in your list of cards. Write it in each language of your country; a language left empty shows the first one.

How do I publish or update the card?

  1. Go to the Publish step and read the summary. Press Edit next to anything you want to change.
  2. Press Publish card. For a live card the button reads Save and update passes.
  3. Copy your sign-up link, the one behind your QR code, or order a QR stand.

Press Save draft to keep unfinished work. To change what customers earn, see Change your reward.

Questions

Which logo file should I upload?

A PNG or JPEG of up to 2 MB. After choosing it you crop it: wide for Apple Wallet and square for Google Wallet and your join page, or a single crop for all passes if you pick a round or square logo.

Can I use my own stamp picture?

Yes. Upload a picture of your product or emblem and crop the circle that is printed. It prints in ink like a rubber stamp: dark parts become ink and a white background disappears. Simple pictures with strong outlines work best.

Do changes reach cards customers already have?

Yes. After you press Save and update passes, the cards already in wallets show the changes within a few minutes. A changed stamp goal applies to new cards only.

Can I see how it looks before publishing?

Yes. The preview switches between Apple Wallet and Google Wallet, between Collecting and Reward ready, and between your languages. It is a preview: the real pass can look slightly different from phone to phone.

Your first stamp, tomorrow morning.

Set it up tonight. Cancel online any time.

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