Stats show how your cards are doing: visits, rewards and customers over time. They are part of the Pro plan, as is the CSV export. Pro is free for 14 days when you start.
What do I see on the Stats page?
Open Stats in the dashboard menu and choose a Period: 7 days, 30 days, 90 days or 12 months. The page shows:
- Visits, Rewards, Active customers and New customers, each compared with the period before.
- Activity: a chart you can switch between visits, stamps and rewards.
- New and returning customers: who joined in the period, and who came back after joining earlier.
- Coming back: the share of active customers who had joined before the period.
- Busiest days: visits by day of the week.
- Per card and Per location, when you have more than one card or location.
A customer only counts once their card is in a wallet.
How do I export to CSV?
- Open Stats and pick the Period you want.
- Press Export CSV at the top of the page.
- Your browser downloads a CSV file with every transaction in that period: date, time, type, customer, card, location, staff, stamps and more.
For your customer list, open the Customers page and press Export CSV there. That file has one row per customer, with first name, e-mail, card progress, visits and whether they accept news. Dates and money follow your shop’s language, time zone and currency.
What does Essential show?
On Essential, the Stats page shows a preview with example data under Full stats are part of Pro. The export button carries a lock and a Pro badge, and both lead to Billing. To switch, see Change or cancel your plan, or compare plans in Plans and prices.