In short: if you have a small base of up to 75 members and want push and e-mails at no cost, Palomi’s free plan covers it. If your list will grow, or you want location reminders, several card types, VIP levels and a Belgium-focused service, Fidelia is the fit, from €29 a month.
How do the plans line up?
Prices per month excl. VAT, as published on 25 October 2026.
| — | Fidelia | Palomi |
|---|---|---|
| Apple Wallet & Google Wallet, no app | Yes | Yes |
| Free plan | No | €0, up to 75 members |
| Entry paid plan | Essential €29 | Pro €29, up to 500 members |
| Higher plan | Pro €59 | Business €59, unlimited members |
| Card types | Stamps (Essential); points, cashback, prepaid, membership (Pro) | Stamps or points, unlimited cards |
| Push notifications | Pro €59 | Every plan, unlimited |
| E-mails to customers | Pro €59, 2.000 a month | Every plan, unlimited |
| SMS | No | 100 (Pro), 300 (Business) |
| Location reminders (geolocation) | Pro €59 | Not stated on their site |
| Several locations | Pro €59 + €19 per extra | Business, on quote |
| Yearly billing | 2 months free | −17 % |
| Commitment | None, cancel any time | None |
| Free trial | 14 days of Pro | Free plan instead |
| QR counter stand | First one included and delivered | Not stated on their site |
Where is Fidelia stronger?
- Location reminders and VIP levels. Pro adds location reminders, up to three VIP levels and points, cashback, prepaid, packs and membership cards.
- Built for Belgium. Prices are shown excl. VAT in euros, and the site is in French, Dutch and English. Palomi shows its Pro price with French VAT (€34.80).
- Extra locations priced one by one at €19 a month, where Palomi’s multi-site is on quote.
- The QR stand is part of the plan. Your first A5 stand is delivered with your card; more cost €19 each.
- Founding merchants in Belgium can get Pro at €19 a month for as long as they stay.
Where is Palomi stronger?
- A free plan. Up to 75 members, unlimited cards, a wheel of rewards, unlimited push, unlimited e-mails, stats and a CRM, at €0.
- Unlimited push and e-mails on every plan, where Fidelia includes them from Pro.
- SMS credits: 100 SMS in Pro and 300 in Business.
- Unlimited members from Business at €59.
- A wheel of rewards, a game mechanic Fidelia does not list.
Who should pick Palomi?
Palomi suits a shop starting out with fewer than 75 members, that wants push and e-mail for nothing and is comfortable with a France-focused product and prices.
Who should pick Fidelia?
Fidelia suits Belgian shops that expect to grow past a small list, that want reminders when customers walk past, and a site in French, Dutch and English. Start with a simple €29 stamp card or try Pro for 14 days. See our pricing for every plan.
How do you switch from Palomi to Fidelia?
- Create your Fidelia card with the same reward, and start the 14-day Pro trial.
- Welcome returning regulars with a stamp, and add stamps by hand for those close to a reward.
- Put the Fidelia QR stand next to the old code for two or three weeks.
- Send a last push from Palomi with the link to the new card, then downgrade or cancel; Palomi states no commitment.
More comparisons: Fidelia vs Zerosix, Fidelia vs Goodly, or the Belgian homepage.